If a learner doesn't receive the invitation, ask them to check their spam or junk folders for an e-mail from support@hiv.uw.edu, support@std.uw.edu, support@hepatitisc.uw.edu, support@hepatitisb.uw.edu, or support@hivprep.uw.edu (depending on which curricula you are using). Sometimes an organization's firewall blocks the e-mail invitation. If this happens, you have two options to resolve the issue:
You can copy and paste the website invite text above into your own e-mail. Enable the “Group Add Code” and copy and paste the invitation URL link into the e-mail. Learners click on the Invitation URL and confirm they want to join the group. If they are not already registered, they will be prompted to register before joining the group.
Ask the Learner to create an account on the website and share their e-mail address with you. You can then resend the invitation to that e-mail. The Learner will see a pop-up message about a pending group invitation after they register.